Need help accessing old content? Please follow the steps below.
Step 1: Identify the project number or name of the project that you would like to access.
Step 2: Choose the "Help" icon or send an email to VI support at firstname.lastname@example.org with:
1. The FV project number you'd like to unarchive
2. The date of the project and the topic / project name.
Step 3: If a project number is not provided, FV will locate the project with the information provided and reach out to confirm the project number.
Step 4: Once confirmed, FV will unarchive the project and the content will be available on the platform within 24 hours.